Refund Policy

Refund Policy

Last Updated: June 2026

At PixelWear, we strive to ensure every customer is satisfied with their purchase. If you are not completely happy with your order, please review our refund policy below.

Eligibility for Refund

Refunds may be requested under the following conditions:

• The product received is damaged or defective.
• The wrong product was delivered.
• The return request is made within 7 days of delivery.
• The item is returned in its original condition with all tags and packaging intact.

Refund Process

Once we receive and inspect the returned product:

1. Our team will verify the condition of the item.
2. If approved, the refund will be initiated.
3. The refund amount will be credited to your original payment method.

Refund Timeline

• Refunds are typically processed within 5–7 business days after approval.
• Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

Non-Refundable Items

Refunds will not be provided for:

• Products that have been used, washed, or damaged after delivery.
• Items returned without original tags or packaging.
• Clearance sale, discounted, or promotional products.
• Customized or personalized products.

Shipping Charges

• Original shipping charges are non-refundable.
• If the return is due to a damaged, defective, or incorrect item, return shipping costs may be covered by PixelWear.

Order Cancellation

Orders can be canceled before they are shipped.

Once an order has been dispatched, it cannot be canceled and will be subject to our return policy.

Contact Us

For refund-related queries, please contact us:

Email: support@pixelwear.in

Website: www.pixelwear.in

We appreciate your trust in PixelWear and are committed to providing a smooth shopping experience.

Wear with Confidence. Wear PixelWear.