Return Policy

Return & Refund Policy

Last Updated: June 2026

At PixelWear, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and unwashed.
• The item must be in its original condition.
• All original tags and packaging must be intact.
• The item must not show signs of wear, damage, or alteration.

Non-Returnable Items

The following items are not eligible for return:

• Products purchased during clearance or special sale events.
• Gift cards.
• Customized or personalized products.
• Products damaged due to misuse or improper handling.

Return Process

To initiate a return:

1. Contact our support team with your order number.
2. Provide the reason for the return.
3. Our team will review your request and provide return instructions.

Returns sent without prior approval may not be accepted.

Refund Policy

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• Shipping charges are non-refundable unless the item received was damaged or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

We will arrange a replacement or refund after verification.

Exchange Policy

Exchanges are subject to product availability. If your requested size or item is unavailable, a refund will be issued as per our refund policy.

Contact Us

For return or refund assistance, please contact us:

Email: support@pixelwear.in

Website: www.pixelwear.in

Thank you for shopping with PixelWear.

Wear with Confidence. Wear PixelWear.